xapiens

Support

The «xapiens Letture» extension

«xapiens Letture» records how long you read the articles your organization recommends to you in xapiens, so they become part of your learning path.

It has no sign-in of its own and does nothing on its own: it only works with a xapiens account and with the readings assigned by your organization.

Frequently asked questions

The extension doesn't start

Install the extension before opening the reading in xapiens. If you installed it with xapiens already open, reload the xapiens page.

Then, in your learner space, press «Apri l'articolo» (Open the article): the reading opens in a new tab on the «Inizia la lettura tracciata» (Start tracked reading) page. Press that button: the tab goes to the article, joins the «xapiens · lettura» group and the side panel opens. In tabs not opened this way the extension does nothing, on purpose.

How do I remove the permission I gave to a news site?
  1. Open the extensions page: type chrome://extensions in Chrome, or edge://extensions in Edge.
  2. On «xapiens Letture», press «Details».
  3. Under «Site access», remove the site. From then on the frame and scroll measurement are off for that site; reading time is still counted.
How do I uninstall the extension?
  1. Open chrome://extensions (Chrome) or edge://extensions (Edge).
  2. On «xapiens Letture», press «Remove» and confirm.

The extension's local data goes with it. Readings already recorded stay in your learning path in xapiens.

What does it record, and what doesn't it?

Only in the reading tab: the time the tab is in the foreground, how far you scroll (if you allow it for that site) and how many times the tab changes page. It never reads the text of pages, your other tabs, your history or your cookies. All the details are in the extension's privacy notice.

Write to us

Didn't find the answer? Write to us: tell us what you were doing, which browser you use and, if you can, attach a screenshot. Please also mention your organization, if you have one: it helps us find the reading.

Or write directly to info@cartesiani.it, with the subject «Supporto estensione Letture».

If you write to us, Cartesiani uses your name, email address and message only to reply to you, and keeps them for as long as needed to handle your request. Your message is never added to xapiens or to your learning data. More in the privacy policy and in the extension's privacy notice.